Can I get a Refund?

Topics covered in this article:-

• Refund on Balances/Invoices
• Refund on Campaigns/Orders
• Exceptions & Special Cases

Refund on Balances/Invoices

• You may or may not get refund as per our refund policy. You may find link to our refund policy in the footer on main website.

Refund on Campaigns/Orders

• You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds.
  Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)

Exceptions & Special Cases

• We have discontinued giving refund for exceptional or special cases because we are seeing cases if fake requests i.e users are just lying to claim refund under exceptional or special cases.